Housekeeping Supervisor

Hotel Equities Group, LLC • Portage, MI

3d

About The Position

Hotel Equities is seeking a dependable, service-oriented Housekeeping Supervisor to support hotel operations and help deliver exceptional guest service. The position focuses on maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. It supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service, while helping the team meet operational and business goals.

Requirements

• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Ability to stand and walk for extended periods and bend, stoop, kneel, reach, push, and pull throughout the workday.
• Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasional lifting of up to 25 pounds.
• Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

• Previous housekeeping or hotel experience.
• Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile or handheld hotel communication tools, or Microsoft Office Suite.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation, sick time where required by state law, and holidays.
• 401(k) retirement plan.
• Employee Assistance Program.
• Career growth opportunities and leadership development programs.
• Reduced hotel rates throughout the company's portfolio.
• Employee referral program.
• Life insurance.
• Flexible Spending Account (FSA).
• Exclusive third-party discounts for shopping, travel, entertainment, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed