Housekeeping Supervisor

Columbus Hospitality Management•Wilmington, OH
•Onsite

About The Position

The Housekeeping Supervisor is responsible for ensuring the cleanliness and maintenance of Home Away from Home Mobile units, Cabins, and common areas. This role involves daily inspections, reporting and following up on maintenance issues, training and coaching the housekeeping team, scheduling, managing supplies, and coordinating with Guest Services to meet guest requests. The position requires a strong understanding of hospitality standards and excellent leadership skills.

Requirements

  • Prior experience in cleaning position required
  • Previous experience leading a team
  • Excellent guest service and communication skills
  • Excellent follow up and attention to detail skills required
  • Ability to work in high paced environment
  • Strong ability to multitask

Nice To Haves

  • High school diploma or equivalent preferred
  • Passion and excitement for the hospitality/service industry

Responsibilities

  • Inspects Home Away from Home Mobile units, Cabins, and common areas daily to ensure adherence to established cleanliness standards and proper amenity and literature placement.
  • Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure completion.
  • Trains and coaches housekeeping team members.
  • Schedules team and work according to productivity standards and forecasted occupancy.
  • Ensures that team members have sufficient supplies through regular supply and linen inventories; orders and receives supplies to maintain appropriate inventory levels.
  • Coordinates and works hand in hand with Guest Services daily to ensure special guest requests are met.
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