Housekeeping Supervisor

Engage Hospitality•Broomfield, CO

84d•Onsite

About The Position

The Housekeeping Supervisor/Manager is responsible for overseeing housekeeping operations and ensuring guest rooms and public areas meet (Hotel’s Name)’s cleanliness and quality standards.

Requirements

Maintain a professional and respectful attitude with guests and coworkers
Follow and enforce Company policies, procedures, and standards
Demonstrate leadership, organization, and attention to detail
Work scheduled shifts, including weekends and holidays as required
Support teamwork and effective communication across departments
Frequent standing, walking, bending, and reaching
Occasional lifting, pushing, or pulling of supplies and equipment
Ability to assist with cleaning tasks when needed
Delivering exceptional guest experiences
Treating guests and colleagues with respect and professionalism
Maintaining high standards of cleanliness, safety, and quality
Working collaboratively to achieve hotel goals
Upholding Hyatt's commitment to diversity, inclusion, and integrity

Responsibilities

Assign rooms and tasks to housekeeping staff and ensure adequate coverage
Monitor and update room status accurately and in a timely manner
Assist housekeeping staff as needed, including cleaning rooms when short staffed
Inspect guest rooms and public areas to ensure cleanliness and Company standards are met
Report maintenance issues, discrepancies, or concerns to management
Maintain and monitor housekeeping supply inventory
Verify deliveries and report any discrepancies
Manage lost and found items in accordance with Company procedures
Support hiring, training, performance evaluations, and discipline of housekeeping staff
Train employees on Company standards, procedures, and safety practices
Communicate regularly with management regarding operations and staffing needs
Promote and maintain a safe work environment
Coordinate with other departments to support overall hotel operations
Perform other duties as assigned by management