HOUSEKEEPING OPERATIONS MANAGER, Lancaster, SC

Compass Group•LANCASTER, SC

21d•$50,000 - $55,000•Onsite

About The Position

As an Operations Manager, you assist in directing and overseeing the department’s support-services operations. You coordinate frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service. The role includes setting and reviewing work standards, coordinating staffing and work schedules, supporting hiring and training, supervising housekeeping staff, conducting inspections and reporting, and coordinating outside services.

Requirements

Four years of support services, military, housekeeping, and/or facilities maintenance experience.
At least one year of supervisory experience in a support-service-related field with high customer/client contact.
Ability to communicate effectively in writing and through oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and assign areas of work to ensure adequate services.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Report monthly on goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.