HOUSEKEEPING OPERATIONS MANAGER, LEBANON

Compass Group•Lebanon, VA

9d•$50,000 - $55,000

About The Position

Crothall Healthcare is hiring a Housekeeping Operations Manager to assist in directing and overseeing the support services operational needs of the department. The manager coordinates frontline associates and serves as a liaison between administration and unit departments, providing a high level of service. The role establishes and reviews standards and work procedures, plans staffing and work schedules, supports hiring and training, and supervises housekeeping staff. It also involves conducting inspections, reporting on goals and accomplishments, educating staff, communicating across departments, and coordinating outside services.

Requirements

At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
At least 1 year of supervisory experience in a support-services-related field with high customer or client contact.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and with the internet.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and assign areas of work to ensure adequate services.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Prepare monthly reports on goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.