Housekeeping Manager
About The Position
Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. The role collaborates closely with Front Desk and Maintenance and calls for a hands-on leader who sets standards for professionalism, attention to detail, and operational excellence. As a Concord Leader, the manager inspires and supports team members, creates a positive workplace, leads with integrity, transparency, respect, and professionalism, and cares for the team and their families. The position oversees departmental operations and helps ensure compliance with property policies, brand standards, and regulatory requirements. Concord Hospitality describes an “Associate First” culture focused on associate growth, balance, and diversity, built around Quality, Integrity, Community, Profitability, and FUN.
Requirements
- Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
- Strong attention to detail and commitment to quality.
- Excellent communication skills and the ability to interact professionally with guests, managers, and team members.
- Proven ability to lead a team, drive results, and foster engagement.
- Professionalism, integrity, and pride in your work.
Responsibilities
- Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity.
- Collaborate with Front Desk and Maintenance to support smooth operations and exceptional guest experiences.
- Oversee scheduling, staffing, and performance management for the department.
- Implement and maintain cleaning procedures, safety standards, and quality-control measures.
- Coach and hold team members accountable while supporting their professional development.
- Monitor inventory, manage departmental supplies, and maintain operational efficiency.
- Ensure compliance with property policies, brand standards, and regulatory requirements.
- Inspire and encourage team members, foster a positive workplace, and lead with integrity, transparency, respect, and professionalism.
Benefits
- Competitive wages
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
