Housekeeping Manager

Pyramid Global Hospitality•New Orleans, LA

About The Position

This role supports the Rooms Manager in overseeing daily housekeeping operations and ensuring cleanliness, organization, and efficiency throughout guest rooms, public areas, and back-of-house spaces. The position supervises housekeeping staff, maintains quality control, manages inventory, and supports guest satisfaction while adhering to hotel policies.

Responsibilities

  • Assist in overseeing the daily operations of housekeeping, laundry, and public area cleaning.
  • Ensure all areas meet the hotel’s cleanliness and presentation standards.
  • Conduct inspections of guest rooms and public areas to maintain quality control.
  • Implement and enforce hotel brand standards, health regulations, and safety protocols.
  • Assist with recruiting, training, and supervising housekeeping staff.
  • Foster a positive work environment and promote teamwork among associates.
  • Monitor staff performance and provide coaching and feedback.
  • Assist in managing inventory of cleaning supplies, linens, and guest amenities.
  • Ensure lost and found procedures are followed.
  • Work closely with other departments, including front office and maintenance, to enhance the guest experience.
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