Housekeeping Lobby Attendant

GATE HR • Ponte Vedra Beach, FL

10d • Onsite

About The Position

Ponte Vedra Inn & Club is seeking a Housekeeping Lobby Attendant to maintain exceptional cleanliness, appearance, and presentation throughout the lobby and public areas of the resort while delivering outstanding guest service. The role helps ensure guests and members experience a welcoming, well-maintained environment that reflects the resort’s Five-Diamond standards. The position reports to the Housekeeping Supervisor and Assistant Director of Housekeeping.

The attendant maintains assigned public spaces, cleans and replenishes public restrooms, monitors cleanliness throughout the shift, and reports maintenance concerns and safety hazards. The role also involves responding courteously to guest requests and supporting the Housekeeping team in maintaining the property’s cleanliness and service standards. The position requires standing and walking for extended periods and availability for a variable schedule, including weekends and holidays.

Requirements

• Knowledge of basic cleaning procedures and equipment.
• Commitment to delivering exceptional guest service.
• Strong attention to detail and dedication to maintaining high cleanliness standards.
• Ability to work independently and prioritize tasks effectively.
• Excellent interpersonal and communication skills.
• Professional appearance and positive attitude.
• Ability to stand and walk for extended periods throughout a shift.
• Ability to work a variable schedule, including weekends and holidays.

Nice To Haves

• Previous cleaning or custodial experience preferred.

Responsibilities

• Maintain cleanliness and presentation standards throughout the lobby and assigned public areas of the resort.
• Clean, sanitize, and service public restrooms.
• Vacuum carpets; sweep and mop floors; dust furniture; and maintain fixtures and furnishings.
• Clean and polish glass, windows, mirrors, doors, and other public-facing surfaces.
• Monitor public spaces throughout the shift and promptly address cleanliness concerns.
• Empty trash receptacles and replace liners in assigned areas.
• Maintain entrances, hallways, elevators, and common areas.
• Replenish supplies and amenities in public restrooms and other guest-facing areas.
• Identify and report maintenance concerns, safety hazards, or repair needs to the appropriate department.
• Provide friendly, professional, attentive service to guests, members, and visitors.
• Respond promptly and courteously to guest requests and inquiries.
• Follow departmental procedures, safety standards, and cleaning protocols.
• Support the Housekeeping team in maintaining Five-Diamond cleanliness and service standards throughout the property.

Benefits

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary uniform dry-cleaning services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed