Housekeeping Lobby Attendant

GATE • Ponte Vedra Beach, FL

9d

About The Position

Ponte Vedra Inn & Club is seeking a Housekeeping Lobby Attendant to maintain exceptional cleanliness, appearance, and presentation throughout the resort lobby and public areas while providing outstanding guest service. The position helps ensure that guests, members, and visitors experience a welcoming, well-maintained environment consistent with the resort’s Five-Diamond standards. It reports to the Housekeeping Supervisor and Assistant Director of Housekeeping.

Requirements

• Knowledge of basic cleaning procedures and equipment.
• Commitment to delivering exceptional guest service.
• Strong attention to detail and dedication to high cleanliness standards.
• Ability to work independently and prioritize tasks effectively.
• Excellent interpersonal and communication skills.
• Professional appearance and positive attitude.
• Ability to stand and walk for extended periods throughout a shift.
• Ability to work a variable schedule, including weekends and holidays.

Nice To Haves

• Previous cleaning or custodial experience preferred.

Responsibilities

• Maintain cleanliness and presentation standards throughout the lobby and assigned public areas.
• Clean, sanitize, and service public restrooms.
• Vacuum carpets; sweep and mop floors; dust furniture; and clean fixtures and furnishings.
• Clean and polish glass, windows, mirrors, doors, and other public-facing surfaces.
• Monitor public spaces during the shift and promptly address cleanliness concerns.
• Empty trash receptacles and replace liners in assigned areas.
• Maintain entrances, hallways, elevators, and common areas.
• Replenish supplies and amenities in public restrooms and other guest-facing areas.
• Identify and report maintenance concerns, safety hazards, and repair needs to the appropriate department.
• Provide friendly, professional, attentive service to guests, members, and visitors; respond promptly and courteously to requests and inquiries.
• Follow departmental procedures, safety standards, and cleaning protocols.
• Support the Housekeeping team in maintaining Five-Diamond cleanliness and service standards throughout the property.

Benefits

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary uniform dry-cleaning services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed