Housekeeping Inspector - The White House Hotel
About The Position
The Housekeeping Inspector ensures that guest rooms, public areas, and back-of-house spaces meet the resort’s cleanliness, presentation, and maintenance standards. The role supports guest satisfaction by inspecting spaces after cleaning, identifying deficiencies, ensuring corrective action, and providing feedback to Room Attendants and Housemen. It also assists with staff training, quality control, guest requests, safety compliance, inspection documentation, and coordination with Front Desk and Maintenance. The inspector supports the housekeeping team’s performance and morale, assists with scheduling and task assignments when needed, and may help with cleaning or guest service during peak periods or staffing shortages. Work takes place throughout guest rooms, public areas, and outdoor resort spaces. The role may involve exposure to cleaning chemicals, dust, and varied indoor and outdoor temperatures. Weekend, holiday, and varied-shift availability is required, depending on occupancy levels. Physical requirements include standing and walking for extended periods, lifting, pushing, or pulling up to 50 pounds, bending, kneeling, reaching, and visually assessing cleanliness and maintenance details.
Requirements
- High school diploma or equivalent.
- Previous housekeeping experience.
- Strong attention to detail and commitment to quality.
- Excellent communication and leadership abilities.
- Ability to train, motivate, and mentor staff.
- Strong organizational and time-management skills.
- Knowledge of cleaning techniques, chemicals, and safety standards.
- Proficiency with inspection checklists and documentation tools.
- Ability to stand, walk, and inspect rooms for extended periods.
- Ability to lift, push, or pull up to 50 pounds.
- Ability to bend, kneel, and reach to perform inspections.
- Ability to visually assess cleanliness and maintenance details accurately.
- Availability to work weekends, holidays, and varied shifts depending on occupancy levels.
Nice To Haves
- Coursework or certification in hospitality management or supervision.
- Previous housekeeping experience in a hotel or resort environment.
- Prior experience in a supervisory, lead, or inspection role.
- CPR and First Aid certification.
Responsibilities
- Inspect guest rooms, suites, and public areas for cleanliness, presentation, and maintenance standards.
- Verify that linens, amenities, and supplies are properly stocked and arranged according to brand standards.
- Identify maintenance, cleanliness, or presentation deficiencies and ensure corrective action is completed before room occupancy.
- Perform random and scheduled inspections to maintain consistency across the property.
- Coach Room Attendants and Housemen on cleaning quality and presentation standards.
- Assist with onboarding and training new housekeeping staff on cleaning techniques, guest service, and safety procedures.
- Ensure team members follow resort cleaning policies, safety standards, and brand expectations.
- Participate in quality improvement initiatives and recommend process enhancements.
- Help ensure guest rooms and common areas meet or exceed guest expectations.
- Assist with special guest requests and room preparation for VIPs or large groups.
- Respond professionally and courteously to guest concerns and service recovery situations.
- Promote hospitality and high standards within the housekeeping team.
- Monitor compliance with safety regulations, chemical-handling procedures, and personal protective equipment requirements.
- Check housekeeping carts, storage rooms, and equipment for safety and organization.
- Immediately report safety hazards, equipment issues, and maintenance needs.
- Maintain current knowledge of cleaning and sanitation protocols.
- Communicate daily inspection results to the Executive Housekeeper or Housekeeping Supervisor.
- Record inspection data and track staff performance trends.
- Coordinate with the Front Desk to release clean rooms for occupancy in a timely manner.
- Coordinate with Maintenance to report and follow up on repair needs.
- Motivate and support the housekeeping team in achieving performance goals and maintaining morale.
- Assist with scheduling and daily task assignments when needed.
- Lead by example through professionalism, attention to detail, and commitment to resort standards.
- Assist with cleaning or guest service tasks during peak periods or staff shortages.
Benefits
- Potential health insurance.
- Potential paid time off.
- Potential employee discounts.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
