Housekeeping Inspector - Oasis at Death Valley

Xanterra Travel Collection•Furnace Creek, CA
•Onsite

About The Position

The Housekeeping Inspector inspects guest rooms, hallways, public areas, and supply closets to ensure cleanliness, condition, and room-status accuracy according to established housekeeping standards. The role supervises Guest Room Attendants and Housepersons, coaches staff, communicates issues and improvement opportunities to housekeeping management, and helps maintain room availability and productivity. Inspectors may also clean guest rooms, public areas, offices, and restrooms when needed, train employees, and coordinate deep-cleaning projects. This is a full-time position offered year-round or seasonally at the Oasis at Death Valley. The typical schedule is 40 hours over five days per week and includes weekends, evenings, and holidays. The pay is $18.15 per hour. Employee dormitory-style housing and cafeteria-style meals are available on site at low cost.

Requirements

  • At least 6 months to 1 year of previous customer service experience.
  • Valid driver's license.
  • Ability to work independently.
  • Adherence to grooming standards.
  • Adherence to OSHA and company guidelines when using cleaning materials.
  • Availability for both AM and PM Inspector shifts.
  • Ability to lift 50 pounds.
  • Ability to bend, push, pull, kneel, lift, and stand for extended periods.
  • Ability to work in extreme temperatures.

Nice To Haves

  • Previous housekeeping experience, preferably in a hotel, resort, or healthcare setting.
  • Bilingual ability.

Responsibilities

  • Supervise Guest Room Attendants and Housepersons and ensure maximum productivity and cleanliness of guest rooms and areas.
  • Inspect checkout and stay-over rooms in the assigned section, coach staff on concerns, and communicate improvement opportunities to the housekeeping manager.
  • Inspect assigned hallways and public areas, coach staff on concerns, and communicate improvement opportunities to the housekeeping manager.
  • Inspect and restock supply closets throughout the day and at the end of the shift, and communicate amenity par levels that need to be ordered.
  • Report occupancy statuses for the assigned section to PBX and the housekeeping manager as needed.
  • Use the in-room phone system to update room statuses promptly and use the computer system to maintain accurate room statuses throughout the day.
  • Immediately report maintenance concerns to Engineering and the Housekeeping Manager and adjust room availability as appropriate.
  • Immediately report and turn in lost-and-found items to Fire, Life, and Safety.
  • Clean guest rooms, public areas, administrative offices, and restrooms when necessary.
  • Check out-of-order rooms to confirm maintenance requests are complete.
  • Train new employees and retrain employees when necessary.
  • Communicate with housekeeping management to assign rooms for deep cleaning.
  • Maintain a master sheet for projects and ensure projects are completed in a timely manner.
  • Perform other duties as assigned by housekeeping management.

Benefits

  • Medical, dental, and vision insurance for full-time year-round employees.
  • Paid time off and holidays for full-time year-round employees.
  • Disability insurance for full-time year-round employees.
  • 401(k) with company match for full-time year-round employees.
  • Life and AD&D insurance for full-time year-round employees.
  • Employee Assistance Program.
  • Wellness programs.
  • Learning and development programs.
  • Sick pay for seasonal employees.
  • Employee housing and on-site meals at low cost.
  • Free on-site laundry facility and Wi-Fi with limited bandwidth.
  • Free Death Valley National Park pass.
  • Free access to the pool, golf course, recreation center, gym, and sports court.
  • Retail, lodging, and travel discounts.
  • Planned employee trips and activities.
  • $350 referral bonus program.
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