Housekeeping Houseperson | Overnight

Omni Hotels & Resorts•Chicago, IL
•$27 - $27•Onsite

About The Position

The Housekeeping Houseperson ensures linen is sorted and delivered in appropriate quantities to guest room floors, keeps assigned housekeeping areas clean and stocked, services public areas to hotel standards, and delivers requested items to guests. The role may also include cleaning guest rooms upon request. The position requires a friendly, service-oriented approach, reliable attendance, and the ability to work effectively in a fast-paced hotel environment.

Requirements

  • Maintain a professional business appearance, attitude, and performance, including high standards of personal hygiene.
  • Prior housekeeping experience or other relevant environmental services experience is preferred.
  • Ability to stand or walk for extended periods or an entire work shift, bend frequently, reach overhead, and squat.
  • Willingness to work flexible hours during busy periods and high-profile events, including nights, weekends, and holidays.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Ability to handle stressful, busy hotel operations while maintaining a positive, professional demeanor and composure.
  • Ability to report to work on time and as scheduled.

Nice To Haves

  • Prior housekeeping experience or other relevant environmental services experience.

Responsibilities

  • Sort and deliver linen received from outside vendors.
  • Ensure assigned linen room closets are stocked to par and organized.
  • Keep guest-floor corridors clean.
  • Complete guest requests, delivering requested items within 10 minutes and calling the operator once the request is completed.
  • Clean guest rooms upon request.
  • Gather cleaning supplies, return them daily, and complete assigned cleaning duties in the designated area.
  • Pick up trash and dirty linen from housekeeping regularly.
  • Bring dirty glasses to housekeeping at the end of the shift.
  • Report engineering problems or repair needs to the Housekeeping Supervisor or Manager.
  • Return borrowed items, such as irons, ironing boards, and hairdryers, to the Housekeeping Department.
  • Learn about hotel facilities to answer guest questions.
  • Maintain regular attendance and comply with hotel standards and regulations supporting safe, efficient operations.
  • Perform other related duties as requested.
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