HOUSEKEEPING - Ramada Luling

Expotel Hospitality•Luling, LA

7h•$0 - $11•Onsite

About The Position

The Housekeeping Houseperson maintains the cleanliness of guest corridors, elevators, and other assigned areas, and delivers items such as luggage, irons, and coffee to guest rooms. The role also supports housekeeping operations by completing assigned cleaning projects, handling linen and trash, assisting room attendants when needed, and reporting maintenance issues.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Valid driver's license for the applicable state, where required by the property.
Ability to convey information and ideas clearly.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
Ability to stand for the entire shift.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Flexibility to work long hours when required.

Responsibilities

Maintain cleanliness of guest corridors, elevators, and assigned areas.
Deliver requested items to guest rooms, including luggage, irons, and coffee.
Approach guests and employees in an attentive, friendly, service-oriented manner and maintain a warm, courteous demeanor.
Maintain regular attendance as required by the hotel schedule and comply with company standards and regulations.
Wear the proper uniform and nametag and maintain high standards of personal appearance and grooming.
Walk assigned floors at the beginning and end of the shift; remove newspapers, trays, trash, linens, and other items, and identify areas needing immediate cleaning.
Use proper two-way radio etiquette when communicating with employees.
Use the daily checklist to clean assigned areas and items, including elevator lobbies, ash urns, glass tables, furniture, ice and vending machines, elevator doors and frames, service landings, linen closets, stairwells, and floors.
Practice safe work habits to protect guests, coworkers, and self.
Handle lost-and-found items according to hotel standards.
Turn in keys and assignment sheets to the Housekeeping Office at the end of the shift.
Report maintenance issues to the Housekeeping Supervisor or Manager.
Know guestroom cleaning procedures and assist with cleaning when needed.
Pick up room attendants' dirty linen or trash as needed.
Collect trash from service landings and dispose of it in outside dumpsters according to hotel procedures.
Vacuum guest corridors.
Assist housekeeping with tasks such as handling bedboards and rollaways and flipping beds.
Deliver clean linen to assigned sections when applicable.
Maintain the cleanliness and organization of the Housekeeping Office, linen rooms, storage closets, and stairwells.
Attend meetings and training as required by management.
Perform other duties as requested by management.