Housekeeping Houseperson - Hilton Asheville Biltmore Park

Biltmore Farms, LLC•Asheville, NC

About The Position

The Housekeeping Houseperson (also referred to as Porter/Houseperson) works alongside the Housekeeping team to help maintain a clean facility and support guest needs. The role handles guest cleanliness concerns, cleans corridors, guest areas, parking lots, service areas, and restrooms, coordinates with Maintenance on repairs, stocks supplies, and assists Housekeepers and the Front Desk with guest requests and deliveries. Strong teamwork, attention to detail, and efficient work in a fast-paced environment are important. The role requires working with cleaning products and performing the physical tasks associated with housekeeping.

Requirements

  • Be a strong team player.
  • Be able to lift, push, and pull up to 35 pounds.
  • Be able to stand and walk for extended periods and frequently bend, stoop, and reach.
  • Have strong attention to detail and the ability to work efficiently in a fast-paced environment.
  • Be able to work with cleaning products.

Nice To Haves

  • At least one year of hotel housekeeping experience.
  • High school diploma or equivalent.
  • Previous housekeeping or professional cleaning experience.
  • Knowledge of standard cleaning techniques and hospitality industry standards.

Responsibilities

  • Work alongside the Housekeeping team to maintain a clean facility.
  • Handle guest cleanliness concerns and respond to resolve them.
  • Clean corridors, guest areas, parking lots, and service areas.
  • Coordinate with the Maintenance team regarding repairs.
  • Stock supplies.
  • Assist Housekeepers and the Front Desk with guest requests and deliveries.
  • Clean and tidy restrooms.

Benefits

  • $16.25/hour starting pay
  • Medical, dental, and vision benefits coverage
  • Wellness program with an annual bonus of up to $600
  • Opportunities to earn e-tips directly from guests and clients
  • 401(k) retirement plan with employer matching
  • Hilton brand hotel discounts for the employee, family, and friends
  • Monthly YMCA membership discount
  • Paid time off and paid holidays
  • Parental leave with up to 6 weeks available for birth, adoption, and fostering
  • Employee learning and growth opportunities
  • Employee events and activities
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