Housekeeping House Person

DRIFTWOOD HOSPITALITY MANAGEMENT•Dallas, TX

About The Position

The Housekeeping House Person cleans and maintains guest-floor corridors, vending areas, elevators and landings, service areas, guest laundry rooms, and stairwells to the hotel’s cleanliness standards. The role supplies linen to Room Attendants, stocks and maintains floor closets, and delivers or retrieves items requested by guests and the Floor Supervisor. The position also supports other housekeeping personnel as needed and performs related duties requested by a supervisor or manager. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, starting times, and weekly hours. Team members are expected to follow company policies and safety and security procedures, maintain a neat and well-groomed appearance, use protective equipment, and report unsafe conditions, accidents, injuries, near-misses, property damage, loss, and property deficiencies to management.

Requirements

Ability to push heavy carts and lift equipment and supplies on and off a cart.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
Ability to use the property radio for department communication.
Ability to lift, reach, bend, stoop, stand, and walk continuously; climb stairs; and push or pull heavy equipment.
Ability to push carts weighing up to 200 pounds.
Ability to lift up to 100 pounds.
Ability to stand and walk for varying lengths of time, often for long periods.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Maintain a neat, clean, and well-groomed appearance in accordance with the team member handbook.

Responsibilities

Review assigned areas and remove trash or debris from floors.
Check floor closets and replenish linen supplies.
Stock the linen room with clean linen and supplies.
Keep floor closets clean and organized, remove trash, wipe shelves and counters, sweep, and transport items to proper storage areas.
Strip dirty linen from assigned Room Attendants’ vacant, dirty, and stay-over rooms and place it in the laundry chute.
Remove dirty glasses from Room Attendants’ carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
Clean guest-room-floor corridors, floor closets, service corridors, elevators, elevator tracks and landings, guest laundry rooms, guest vending areas, and stairwells using proper chemicals, tools, and equipment.
Wipe vending machines, ice machines, and laundry machines, counters, and shelves.
Ensure that nothing is stored in stairwells.
Remove stains, scuff marks, and dust from carpets.
Deliver items requested by guests in a timely manner and retrieve items as requested by guests or the Floor Supervisor.
Turn in lost-and-found items and guest-room keys to the department.
Follow company policies, safety and security procedures, fire-prevention and emergency procedures, and protective-equipment requirements.
Report property-condition deficiencies for Guestware Reports and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other Housekeeping Personnel when needed and perform related duties as requested by a supervisor or manager.