Housekeeping - House Person
About The Position
The House Person at Rosewood Miramar Beach maintains cleanliness and hotel standards throughout associate and service areas, including restrooms, locker rooms, hallways, stairwells, and service elevators. The role reports maintenance discrepancies, handles and stores housekeeping supplies, removes trash, replenishes cleaning materials, and delivers guest requests in a timely manner. The position also supports housekeeping operations by preparing and storing rollaway beds and baby cribs, distributing interoffice mail, assisting with turndown service and other assigned duties, and providing courteous service to guests and fellow Associates. The House Person must follow departmental procedures, work effectively with minimal supervision, and use good judgment while maintaining confidentiality.
Requirements
- High school diploma.
- At least one year of experience as a cleaner or houseperson at a luxury or ultra-luxury hotel or resort.
- Ability to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up; and resolve problems using good judgment.
- Ability to follow directions, understand guest service needs, work cohesively with co-workers, and work with minimal supervision.
- Ability to maintain confidentiality of guest information and pertinent hotel data.
- Knowledge of proper cleaning techniques, requirements, and equipment use.
- Knowledge of proper chemical handling.
- Ability to speak, read, and write English.
- Ability to transport up to 50 pounds, perform various physical movements, reach up and down, and remain stationary at times during work periods.
- Ability to communicate satisfactorily with guests and co-workers.
Nice To Haves
- Fluency in other languages.
Responsibilities
- Follow departmental policies, service procedures, and standards, and maintain cleanliness standards.
- Clean associate and cafeteria restrooms and locker rooms according to the assigned schedule.
- Polish brass fixtures and replenish bathroom supplies such as toilet paper, hand towels, and soap.
- Clean housekeeping hallways, light covers, back hallways, stairwells, housekeeping areas, and service elevators.
- Sweep, mop, and buff designated floors and areas as needed.
- Deliver guest hallway items and other items requested by guests.
- Make up and store rollaway beds and baby cribs.
- Refill Room Attendant chemical bottles on the p.m. shift and wrap guest toilet tissue.
- Pick up new supplies at the loading dock and store them in the proper areas.
- Distribute interoffice mail and manage the storeroom attendant's cart inside the storage room.
- Take trash to the compactor.
- Complete special projects assigned by the p.m. supervisor and assist with turndown service, lobby attendants, and office cleaning as needed.
- Report maintenance discrepancies.
- Interact with guests and fellow Associates in a friendly, helpful, and courteous manner.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
