House Person

Spire Hospitality•Bloomington, MN
•Onsite

About The Position

The Renaissance Minneapolis Bloomington Hotel is seeking a guest-focused PM House Person. The Housekeeping Houseperson maintains guest-facing and back-of-house public areas in impeccable condition and supports Room Attendants with linen delivery, trash removal, supply restocking, and guest requests. The role contributes to cleanliness, safety, and guest satisfaction throughout the property and requires work in accordance with hotel standards and safety protocols. The hotel is an upscale Marriott property in Bloomington, Minnesota, with 253 guest rooms, on-site dining, an indoor pool, a fitness center, and meeting and event space. SPIRE Hospitality manages hotels and resorts nationwide and describes its focus as creating memorable guest experiences and providing associates with support and opportunities to grow in hospitality.

Requirements

  • Knowledge of chemical cleaning agents and safe handling procedures.
  • Ability to operate commercial vacuums, polishers, and other cleaning equipment.
  • Ability to stand, walk, bend, stoop, reach, push, and lift up to 50 lbs. for extended periods.
  • Ability to follow verbal and written instructions with minimal supervision.
  • Strong commitment to guest service and teamwork in a unionized environment.
  • Regular and reliable attendance.
  • Flexibility to work varied shifts, including nights, weekends, and holidays, in accordance with union seniority rules and operational needs.
  • Compliance with uniform and appearance standards and applicable safety, sanitation, and cleanliness standards, including Local 17 and OSHA requirements.
  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Responsibilities

  • Thoroughly clean and sanitize public restrooms, including toilets, urinals, sinks, mirrors, stalls, and floors.
  • Clean floors in public areas, including lobbies, hallways, elevators, stairwells, entrances, restaurants, and banquet pre-function areas, using vacuums, mops, and floor machines as needed.
  • Dust furniture, fixtures, shelves, and artwork, including by reaching overhead, bending, or stooping.
  • Polish and clean metal surfaces and glass using appropriate cleaning agents.
  • Empty trash and recycling containers and clean ashtrays as needed.
  • Replenish restroom supplies and promptly report maintenance issues.
  • Deliver clean linens, towels, amenities, and supplies to Room Attendants.
  • Remove and transport soiled linens, trash, and recycling from guestroom floors to designated areas.
  • Collect dishware, glassware, and other service items left in corridors, service landings, or common areas and take them to the designated kitchen area.
  • Stock and maintain housekeeping closets and supply areas.
  • Fulfill and deliver guest requests promptly and accurately, such as requests for towels, pillows, and amenities.
  • Assist with deep-cleaning projects and special housekeeping assignments as needed.
  • Communicate guestroom maintenance issues promptly to the appropriate department.
  • Report suspicious persons, safety hazards, and maintenance needs to appropriate departments.
  • Assist guests and employees during emergencies by providing instructions or directing them to safety procedures.
  • Operate cleaning equipment and chemicals safely in accordance with training and safety data guidelines.
  • Follow hotel safety, sanitation, cleanliness, uniform, and appearance standards.

Benefits

  • Early pay or earned wage access.
  • Medical, dental, and vision benefits through UNITE HERE Local 17.
  • Paid time off.
  • Wellness programs.
  • Hotel discounts.
  • Eligible for up to two raises per year during the first four years of employment.
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