Housekeeping Director

Brookdale Senior Living Inc.•Garland, TX

About The Position

The Housekeeping Director manages housekeeping operations within a community to maintain a high standard of cleanliness inside and outside the community. The role supervises housekeeping staff directly or through subordinate managers or supervisors, and may also supervise other positions. The director manages staffing, cleaning schedules, inspections, cleaning programs, supplies and equipment, and the department budget. The role also trains staff, ensures safe practices and regulatory compliance, addresses resident concerns with community leadership, and may assist with cleaning duties as needed. This position requires a high school diploma or GED and two to four years of related experience and/or training, or an equivalent combination of education and experience. Previous supervisory or management experience is required. The work may involve occasional weekend, evening, or night work to ensure shift coverage, and on-call availability as needed. Physical demands include standing, walking, sitting, handling and reaching, climbing or balancing, stooping, kneeling, crouching or crawling, talking and hearing, and lifting up to 50 pounds. The position may involve exposure to communicable diseases, latex, blood-borne pathogens, chemicals and other hazards, as well as risks of falls, burns, odors, or cuts from equipment.

Requirements

High school diploma or GED and two to four years of related experience and/or training, or an equivalent combination of education and experience.
Previous supervisory or management experience required.
Ability to be flexible with schedules and time deadlines.
Ability to supervise and schedule staff.
Extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment; working knowledge of a functional discipline.
Ability to make varied departmental decisions using established guidelines and procedures and to solve moderately complex problems using sound judgment and experience.
Ability to meet the physical demands of the role, including lifting up to 50 pounds.
Occasional weekend, evening, or night work may be needed to ensure shift coverage; on-call availability is required as needed.

Responsibilities

Manage housekeeping staff and coordinate staffing schedules to ensure offices, public spaces, residential apartments, and community grounds are properly cleaned; conduct regular inspections of resident and public areas.
Plan and schedule cleaning programs, including annuals, move-in preparations, and carpet cleaning.
Oversee inventory control for supplies, chemicals, and equipment; monitor inventory, order needed items as applicable, and ensure safe handling and storage.
Develop and monitor the department budget, including purchasing and staffing expenditures; approve orders, monitor compliance, and recommend changes to maintain operational quality and resident satisfaction.
Schedule and conduct training sessions and department meetings for housekeeping personnel.
Ensure staff are trained in safe handling of cleaning chemicals and comply with applicable safety standards and regulations, including MSDS, OSHA, and EPA requirements.
Inform the Resident Services Director and/or Executive Director of resident issues or concerns.
Prepare resident charges or billing for housekeeping services when applicable.
Hire, train, discipline, and terminate department employees in accordance with company policies; consult with the Executive Director regarding these decisions as applicable.
Assist housekeeping staff with cleaning floors, restrooms, kitchens, and other areas as needed.
Promote a safe working environment by preventing accidents, preserving equipment, and ensuring safe work practices.
Perform other duties assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) plan.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for eligible hourly associates outside California.
Optional identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Annual bonus incentive and sales referral bonuses for eligible full-time associates in the role.
Qualified associates with at least one year of service may receive an advance of naturalization application fees, up to $725 less applicable taxes and withholding.
Professional development and ongoing health and wellness programs.