Housekeeping Attendant

Marriott•Washington, DC

6d•$23 - $30

About The Position

The Housekeeping Attendant responds promptly to requests from guests and other departments and performs guest-room and hallway cleaning duties. The role includes preparing and transporting a supply cart, following procedures for entering guest rooms, replenishing amenities, changing linens, making beds, cleaning bathrooms, removing trash and room-service items, checking appliances, straightening furnishings, dusting, polishing, removing marks, vacuuming, and performing floor care. The attendant follows company and safety and security procedures, reports maintenance issues and hazards, completes required safety training, and stores flammable materials properly. The role requires a clean, professional appearance, confidentiality, courteous and attentive guest service, clear communication, teamwork, and adherence to quality standards. The attendant also performs other reasonable duties as requested by supervisors.

Requirements

No high school diploma or GED equivalent is required.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
Ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, kneel, or walk for extended periods across a work shift.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.

Responsibilities

Respond promptly to requests from guests and other departments.
Fill a cart with supplies and transport it to the assigned area.
Follow procedures for gaining access to guest rooms and ensuring they are vacant before entering.
Replace guest-room amenities, supplies, dirty linens, and terry with clean items; make beds and fold terry.
Clean bathrooms and remove trash, dirty linen, and room-service items.
Check that room appliances are present and working.
Straighten desk items, furniture, and appliances; dust and polish furnishings and remove marks from walls and furnishings.
Vacuum carpets and perform floor-care duties in guest rooms and hallways.
Follow company, safety, and security policies and procedures; report maintenance problems, hazards, accidents, or injuries; complete safety training and certifications; and store flammable materials properly.
Maintain a clean and professional uniform and appearance and protect confidential proprietary information.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally, support team goals, and meet quality expectations and standards.
Move, lift, carry, and place objects within the stated weight limits; push and pull loaded carts and other work-related equipment; and perform the physical movements required for the role.
Perform other reasonable job duties as requested by supervisors.