Housekeepers - Hampton Inn Bloomington

TBC Hotels•Bloomington, IN
•Onsite

About The Position

TBC Hotels is seeking a Housekeeper/Room Attendant for the Hampton Inn Bloomington. This role helps create a clean, comfortable, and inviting environment for hotel guests by maintaining guest rooms and public areas to the hotel's cleanliness and safety standards. The position involves cleaning and sanitizing rooms and bathrooms, refreshing linens and amenities, maintaining floors and furnishings, managing supplies, reporting maintenance issues and lost items, and assisting guests. The Housekeeper works independently and collaboratively with the housekeeping team, adapts to changing operational needs, and may work shifts that include weekends and holidays based on hotel needs.

Requirements

  • Strong work ethic and commitment to maintaining a clean and inviting environment.
  • Basic understanding of cleaning equipment and chemicals.
  • Meticulous attention to detail.
  • Effective verbal communication skills for professional interaction with guests and team members.
  • Ability to work independently and as part of a team.
  • Adherence to the hotel's dress code and a neat, professional appearance.
  • Reliability and punctuality.
  • High school graduate or GED equivalent required.
  • Fluent in reading, writing, and speaking English.
  • Flexibility to work shifts, including weekends and holidays, based on hotel operational needs.
  • Ability to multitask and work in a fast-paced environment.

Nice To Haves

  • Experience in a hospitality or hotel environment.
  • Six months of housekeeping experience preferred.

Responsibilities

  • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and wiping surfaces to meet hotel cleanliness standards.
  • Clean and disinfect bathroom fixtures, mirrors, and surfaces; restock amenities and present bathrooms appropriately.
  • Strip and make beds with fresh linens, replace towels, and restock amenities.
  • Empty trash containers in guest rooms and public areas and replace liners as needed.
  • Vacuum carpets; sweep, mop, and polish floors in guest rooms and common areas.
  • Arrange furniture and decor in guest rooms to create an organized and welcoming atmosphere.
  • Identify and report maintenance or repair issues in guest rooms.
  • Report and turn in lost items found in guest rooms to the appropriate department.
  • Maintain inventory of cleaning supplies, amenities, and linens, and restock as necessary.
  • Greet and assist guests in a friendly and professional manner, responding to requests and inquiries as needed.
  • Collaborate with other housekeeping team members to support efficient operations and guest satisfaction.
  • Follow established cleaning and safety procedures to maintain cleanliness and hygiene throughout the hotel.
  • Adapt to changing operational needs and assist with other tasks as required to support the hotel's goals.
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