Housekeepers

Indus Hotel Corp•Hilliard, OH

2d•$0 - $16

About The Position

The Housekeeper cleans and sanitizes guest rooms, replenishes supplies and amenities, checks room condition, and reports damage or malfunctions to the Housekeeping Supervisor. The role also includes inspecting and reporting rooms as ready for sale to the front desk, servicing guest requests, handling complaints, and performing laundry and public-area cleaning. Housekeepers may be assigned deep-cleaning duties and other responsibilities. The position requires following hotel procedures, training, standards, policies, and emergency procedures; maintaining cleaning supplies and carts; wearing a uniform and nametag; and respecting guest privacy. Housekeepers are expected to work courteously with guests, managers, and coworkers, maintain personal cleanliness, and prepare rooms within specified timeframes. The posting describes a full-time position with flexible hours and a benefits package beginning 30 days after starting.

Requirements

Minimum high school education.
Ability to push, pull, bend, stoop, and reach upward.
Ability to lift up to 40 pounds.
Ability to tolerate exposure to extreme temperatures.
Ability to tolerate prolonged periods of standing and/or walking.
Willingness to work flexible hours.
Ability to work with cleaning chemicals and vacuum cleaners or brooms.
Embrace the company's Mission, Values, and Vision.

Nice To Haves

Prior housekeeping or hotel experience is preferred.
Prior knowledge of operating laundry-room dryers and washers is desired but not required.

Responsibilities

Understand hotel operating procedures, room types, and supply standards.
Check the general condition of rooms and report malfunctions or damage to the Housekeeping Supervisor.
Clean and sanitize guest rooms, replenish supplies and amenities, and report rooms ready for sale to the front desk according to hotel training and standards.
Dust and clean guest-room furnishings and fixtures, including televisions, desks, chairs, lamps, air-conditioning units, headboards, nightstands, pictures, and window ledges.
Keep cleaning supplies and the cleaning cart safe, organized, and presentable.
Respond promptly and systematically to guest requests.
Handle guest complaints effectively.
Be courteous, friendly, and helpful to guests, managers, and coworkers.
Prepare bedrooms within the specified time while following hotel procedures.
Obtain inspector or front-desk approval for no-service rooms.
Wear the required uniform and nametag and follow hotel policies and emergency procedures.
Respect guests' privacy and avoid disturbing them.
Perform laundry and public-area cleaning.
Maintain personal cleanliness.
Perform deep cleaning when assigned.
Carry out other designated duties and responsibilities.