Housekeeper- Wyndham Ocean Walk Resort
About The Position
The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission statement and values. The role includes cleaning bedrooms, bathrooms, kitchens, living rooms, closets, and decks; preparing units for inspection; reporting maintenance concerns, damage, and missing supplies; and helping maintain clean, organized storage areas. Housekeepers also perform weekly guest-services cleans as directed, attend training, support a safe working environment, help address guest complaints, and ensure units are turned around on time. Additional tasks may be assigned by MasterCorp Management.
Requirements
- Previous housekeeping experience is preferred but not required.
- Must be able to lift up to 25 pounds, with or without accommodation.
- Ability to make decisions.
- Planning and scheduling capabilities.
- Ability to read, write, and perform basic math.
- Punctuality and timeliness with assignments.
- Passion for cleanliness.
- Strong work ethic.
- Ability to learn and change behavior.
- Ability to work irregular hours.
Nice To Haves
- Previous housekeeping experience.
Responsibilities
- Maintain a high standard of excellence.
- Strip units of soiled linens.
- Remove trash from units.
- Clean resort units, including bedrooms, bathrooms, kitchens, living rooms, closets, and decks.
- Report clean units as vacant and ready for inspection.
- Report unit maintenance issues according to company procedure.
- Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
- Report missing inventory and supplies to the Supervisor.
- Perform weekly guest-services cleans as directed.
- Help maintain the cleanliness and organization of storage closets.
- Attend training sessions and apply the training in practice.
- Ensure a safe working environment.
- Assist in resolving guest complaints promptly.
- Maintain urgency to ensure units are turned on time.
- Perform additional tasks as directed by MasterCorp Management.
Benefits
- Paid training
- Medical insurance
- Vision insurance
- Dental insurance
- Paid time off
- Opportunities for growth and career development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
