Housekeeper - Club Wyndham Starr Pass Golf Suites Resort

Travel + Leisure Co.•Starr Pass, AZ

About The Position

A Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. Responsibilities include cleaning sleeping quarters, kitchens, bathrooms, and living rooms; adhering to housekeeping detail standards; cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies; and making beds. The Housekeeper replenishes supplies such as kitchenware and toiletries, sorts, counts, folds, marks, or carries linens, and maintains positive relationships with customers and associates. The role also responds appropriately to guest inquiries and concerns and resolves guest issues to improve the guest experience.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Must be able to lift 50 pounds.

Responsibilities

  • Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while maintaining housekeeping detail standards.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies; make beds.
  • Replenish supplies, including kitchenware and toiletries.
  • Sort, count, fold, mark, or carry linens.
  • Maintain positive customer and associate relationships.
  • Respond appropriately to guest inquiries and concerns and resolve guest issues to improve guest satisfaction.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Depending on position, paid time off, parental leave, and holidays
  • Wish Day paid time to volunteer at an approved organization
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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