Housekeeper - Club Wyndham Bali Hai Villas Resort

Travel + Leisure Co.•Vinton, VA

About The Position

The Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. Duties include cleaning sleeping quarters, kitchens, bathrooms, and living rooms; vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies; making beds; and following housekeeping detail standards. The Housekeeper replenishes supplies such as kitchenware and toiletries, and sorts, counts, folds, marks, or carries linens. This role maintains positive relationships with customers and associates, responds appropriately to guest inquiries and concerns, and resolves guest issues to improve the guest experience.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Must be able to lift 50 pounds.

Responsibilities

  • Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms.
  • Maintain and adhere to housekeeping detail standards.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies; make beds.
  • Replenish supplies such as kitchenware and toiletries.
  • Sort, count, fold, mark, or carry linens.
  • Maintain positive customer and associate relationships.
  • Respond appropriately to guest inquiries and concerns and resolve guest issues to improve the guest experience.

Benefits

  • $2,000 sign-on bonus for new employees, paid after 90 days of employment.
  • Medical, dental, and vision benefits.
  • Flexible spending accounts.
  • Life and accident coverage.
  • Disability coverage.
  • Wish Day paid time to volunteer at an approved organization of the associate’s choice.
  • 401(k) with employer match, subject to eligibility requirements, including tenure.
  • Legal and identity theft plan.
  • Voluntary income protection benefits.
  • Wellness program, subject to provider availability.
  • Employee Assistance Program.
  • Depending on position, paid time off, parental leave, and holidays.
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