Housekeeper - Wyndham

Expotel Hospitality • New Orleans, LA

1d • $0 - $15

About The Position

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. The role requires following hotel and housekeeping standards, maintaining a friendly service-oriented manner, and supporting safe and efficient hotel operations. Duties include cleaning guestrooms and shared areas, preparing and replenishing housekeeping supplies, reporting missing items and maintenance issues, and handling lost-and-found items according to standards.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to work flexible and long hours when required.
• Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, or up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work effectively in stressful, high-pressure situations.
• Ability to prevent, identify, and solve workplace problems.
• Ability to work with and understand financial information and data, and perform basic arithmetic functions.
• Ability to listen to, understand, and clarify concerns and issues raised by coworkers and guests.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field preferred.

Responsibilities

• Approach encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in accordance with scheduling and Expotel Hospitality Service standards.
• Maintain a professional appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm, attentive, helpful, and courteous demeanor toward guests, managers, and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for the housekeeping cart.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed where applicable.
• Restock the housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Clean rooms with the door closed according to standards unless a guest requests otherwise.
• Report missing room items to the Housekeeping Supervisor or Manager.
• Immediately report maintenance repairs to the Housekeeping Supervisor or Manager.
• Handle lost-and-found items according to standards.
• Attend meetings and training as required by management.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED