Housekeeper-Guest Suites

Willow Valley Communities•East Lampeter Township, PA

11d•Onsite

About The Position

The Housekeeper at The Guest Suites of Willow Valley Communities maintains clean, comfortable, and welcoming guest rooms, public amenity areas, offices, and shared spaces. The role supports a high standard of hospitality and guest experience by completing routine cleaning, replenishing supplies, monitoring spaces for wear, and reporting maintenance needs. The position is part-time, working 21–24 hours per week on Tuesdays and Wednesdays from 10:00 AM to 2:00 PM, every other weekend from 8:30 AM to 3:00 PM, and on a holiday rotation. The workplace is The Guest Suites of Willow Valley Communities in Lancaster, Pennsylvania.

Requirements

High school diploma or GED preferred; alternatively, one to three months of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or GED.

Responsibilities

Clean guest rooms, public areas, and offices using designated checklists.
Dust lights, mirrors, furniture, and woodwork; vacuum hallways, rooms, and entrances; polish windows; make beds; and scrub bathroom fixtures.
Replenish bathroom and guest supplies as requested.
Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
Participate in periodic staff meetings about company policies, guest concerns, and opportunities to improve service and efficiency.
Clean common restrooms daily.
Empty office trash, dust furniture, and vacuum office areas.
Maintain clean and inviting entrances to the Guest Suites.
Dust ceilings and corners to remove cobwebs.
Clean interior windows in guest rooms and entrance doors.
Complete linen exchanges by collecting clean linens from the loading dock and returning soiled linens for service.
Vacuum lobby and atrium furniture.
Dust walls and artwork throughout common hallways.
Use the Service Request System to request maintenance and floor care services.
Tag and document lost-and-found items by room number and date, then deliver them to the Guest Relations Desk.
Assist in other assigned areas when occupancy is low and daily tasks are adjusted.