About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission statement and values. The role includes cleaning unit interiors, reporting units as ready for inspection, identifying maintenance or inventory issues, and helping maintain safe, organized work areas. The position may also include additional tasks as directed by MasterCorp Management. The work environment may include odors, dust, cleaning chemicals, and laundry chemicals. The role requires frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions, as well as occasional ascending and descending. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions.

Requirements

  • Ability to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Availability to work irregular hours.
  • Weekend availability is required.

Nice To Haves

  • Previous housekeeping experience is preferred but not required.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other unit areas.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Ensure a safe working environment.
  • Assist in resolving guest complaints promptly.
  • Maintain urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp Management.

Benefits

  • Competitive pay
  • Weekly pay
  • Paid training
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Opportunities for growth and career development
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