Housekeeper - Mountain Vista Resort

MasterCorp, Inc.•Branson, MO

22d

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission statement and values. The role involves cleaning guest units, reporting readiness and maintenance concerns, helping maintain supplies and storage areas, and supporting guest service needs. The position may also include additional tasks assigned by MasterCorp Management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be able to lift up to 25 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and do basic math.
Timeliness and promptness with assignments.
Passion for cleanliness.
Strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.

Nice To Haves

Previous housekeeping experience is preferred but not required.

Responsibilities

Maintain a high standard of excellence.
Strip units of soiled linens and remove trash.
Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
Report clean units as vacant and ready for inspection.
Report unit maintenance issues according to company procedure.
Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
Report missing inventory and supplies to the Supervisor.
Perform weekly guest services cleans as directed.
Help maintain the cleanliness and organization of storage closets.
Attend training sessions and apply the training in practice.
Ensure a safe working environment.
Assist in resolving guest complaints promptly.
Maintain urgency so units are turned over on time.
Perform additional tasks as directed by MasterCorp Management.