HAT - HOUSEKEEPER 2027

Kampgrounds Of America, Inc.•Rodanthe, NC

About The Position

The Housekeeper maintains a clean, sanitary, comfortable, and tidy environment. The role cleans private offices and public common areas, including the general store, restrooms, and accommodation units, while following departmental and brand standards. The position works indoors and outdoors and may involve varying weather conditions, moderate to loud noise, dust, pollen, grasses, landscaping, chemicals, and moving mechanical equipment. It requires physical activity such as standing, walking, lifting, bending, kneeling, crouching, climbing, pushing, pulling, and reaching. Personal protective equipment is required where necessary. The Housekeeper may experience occasional interruptions and shifting priorities.

Requirements

Basic understanding of English.
Comfortable working in a fast-paced, high-pressure environment.
Ability to maintain confidentiality.
Ability to work nights, weekends, and holidays.
Valid driver's license.
Ability to lift and carry up to 10 pounds regularly and lift or carry up to 25 pounds or more occasionally with assistance.
Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain.
Ability to perform repetitive motions and to stand, bend, sit, lift, and walk.
Use of personal protective equipment where necessary.
If expected to drive a motorized vehicle, ability to meet the associated visual and physical demands, including close and distance vision, sitting, and seeing and reading signs and traffic signals.

Responsibilities

Clean and prepare accommodation rooms and public areas efficiently, to brand expectations, with attention to detail and within time standards.
Refresh and replenish guest rooms with amenities, supplies, linens, and applicable collateral.
Complete requests promptly and in priority order.
Take ownership of guest challenges and work collaboratively with the guest services team and property leadership to resolve them.
Complete appropriate forms and turn in items left by guests to the housekeeping supervisor.
Follow quality standards and health and safety regulations.
Wash, dry, and fold laundry as required.
Sanitize kitchens and bathrooms, and clean basins, tubs, toilets, and floors with appropriate chemical solutions, following industry standards and company policy and using protective equipment.
Sign master room keys out and in daily.
Report room condition and status to the housekeeping supervisor and guest services.
Retrieve, stock, restock, and store the housekeeping cart according to housekeeping safety and security procedures.
Maintain the cleanliness of all assigned campground areas.