Housekeeper-Guest Suites

Willow Valley Communities•East Lampeter Township, PA
•Onsite

About The Position

The Housekeeper at The Guest Suites of Willow Valley Communities maintains the cleanliness and appearance of guest rooms, public amenity areas, offices, and other spaces while helping provide guests with a comfortable, welcoming stay. The position includes a range of routine cleaning and service tasks, monitoring areas for wear, and communicating maintenance needs. The role is part-time, scheduled every other Saturday and Sunday from 8:00 AM to 3:00 PM, with a required holiday rotation. The posted wage is $16.00 per hour.

Requirements

  • High school diploma or GED preferred; or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Clean guest rooms, public areas, and offices using designated checklists.
  • Dust lights, mirrors, furniture, woodwork, ceilings, corners, walls, and artwork.
  • Vacuum hallways, rooms, entrances, office areas, and lobby and atrium furniture.
  • Polish windows, make beds, and scrub bathroom fixtures.
  • Replenish bathroom and guest supplies as requested.
  • Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
  • Participate in periodic staff meetings about company policies, guest concerns, and opportunities to improve service and efficiency.
  • Clean common restrooms daily.
  • Maintain clean and inviting entrances to the Guest Suites.
  • Clean interior windows in guest rooms and entrance doors.
  • Complete linen exchanges by collecting clean linens from the loading dock and returning soiled linens for service.
  • Use the Service Request System to request maintenance and floor care services.
  • Tag and document lost-and-found items by room number and date, then deliver them to the Guest Relations Desk.
  • Assist in other assigned areas when occupancy is low and daily tasks are adjusted.

Benefits

  • Tuition reimbursement and scholarship opportunities.
  • Team Member events and recognition programs.
  • Positive, respectful workplace culture.
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