Housekeeper - WorldMark Scottsdale Resort

Wyndham Hotels & Resorts•Scottsdale, AZ

About The Position

The Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. Responsibilities include cleaning sleeping quarters, kitchens, bathrooms, and living rooms; adhering to housekeeping detail standards; and cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies. The role also includes making beds, replenishing supplies such as kitchenware and toiletries, and sorting, counting, folding, marking, or carrying linens. The Housekeeper maintains positive relationships with guests and associates, responds appropriately to guest inquiries and concerns, and resolves guest issues to improve the guest experience. The hourly wage is $17.50.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Ability to lift 50 pounds.

Responsibilities

  • Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while maintaining resort quality standards.
  • Adhere to housekeeping detail standards.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
  • Make beds.
  • Replenish supplies such as kitchenware and toiletries.
  • Sort, count, fold, mark, or carry linens.
  • Maintain positive customer and associate relationships.
  • Respond appropriately to guest inquiries and concerns to support guest satisfaction.
  • Handle guest issues through resolution to improve the guest experience.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time off, depending on position
  • Parental leave, depending on position
  • Paid holidays, depending on position
  • Paid volunteer time through Wish Day
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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