Housekeeper (Room Attendant) - Full Time - Best Western Dulles - starting at $17/hour

B.F. Saul Company Hospitality Group • Sterling, VA

8d

About The Position

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. The Housekeeper assists guests by providing friendly, courteous, and professional service, including adherence to health regulations, and follows the company’s standards of quality to ensure guest satisfaction.

The role includes maintaining guest rooms and housekeeping equipment, responding to guest requests, supporting other departments as needed, and following safety, risk-management, attendance, grooming, and work procedures. The posting lists the position as full-time at Best Western Dulles, with pay of $17 per hour.

Requirements

• High school diploma or GED preferred.
• Housekeeping or laundry experience preferred.
• Attention to detail and a customer-focused approach.
• Ability to perform job duties in a repetitive, fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds consistently throughout the shift.
• Significant bending is required.

Nice To Haves

• High school diploma or GED.
• Housekeeping or laundry experience.

Responsibilities

• Clean guest rooms and ensure necessary amenities and supplies are available.
• Keep the housekeeping cart, linen, rooms, and equipment clean and in working order.
• Support guest satisfaction by responding positively and promptly to requests and providing quality service.
• Work as a team player to meet guest and department needs and assist other departments as necessary.
• Understand and follow Best Western’s guest service recovery program.
• Maintain a clean and safe work area in compliance with brand and local, state, and federal regulations.
• Inspect rooms for maintenance needs and report maintenance service issues.
• Use housekeeping chemicals safely and follow procedures for guest or team-member incidents.
• Know hotel emergency procedures.
• Plan, organize, and prioritize duties to produce the required volume of work.
• Follow attendance, grooming and appearance standards, general work rules, and department procedures.
• Attend required department and hotel meetings.
• Use equipment and supplies properly.

Benefits

• Health insurance
• Dental and vision insurance
• Short- and long-term disability coverage
• 401(k) retirement program
• Paid life insurance
• Tuition reimbursement
• Discounted room rates for team members, family, and friends
• Annual performance appraisals and wage increase opportunities
• Annual team-member banquets
• Annual team-member engagement survey
• Weekly payroll

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED