Housekeeper/Room Attendant - Costa Hollywood

Think Hospitality•Hollywood, FL

1d•$15 - $16

About The Position

The Housekeeper/Room Attendant ensures guest rooms and bathrooms are cleaned to company standards for quality and quantity. The role provides room and public-area cleaning, replenishes amenities and supplies, supports guest requests, reports maintenance or safety concerns, and helps maintain an organized work area. The position may also involve cross-training and other duties assigned by a supervisor.

Requirements

Must be able to carry 25 lbs.
At least one year of experience within a housekeeping department.
Commitment to superior customer service and excellent customer service skills.
Strong initiative and self-motivation.
Fluency in job-related English, both verbal and non-verbal.
Ability to handle pressure and work in a fast-paced environment.
Must be able to work days, evenings, and weekends as necessary.
Appreciation and respect for the diversity of all individuals in the workplace.

Responsibilities

Clean guest rooms and bathrooms to company standards and meet cleanliness and guest-satisfaction expectations.
Provide maid service, including vacuuming and dusting; replenishing amenities, linens, and supplies; and filling the ice bucket according to guest preferences.
Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
Replace unused amenities and report maintenance concerns.
Assist Lobby Attendants with guest requests and public-area duties as needed.
Support PM attendants by stripping and making beds, changing linens, and dusting furniture, pictures, drawers, window ledges, and shelves as part of a team.
Empty trash, sign for room keys, and restock the heavy cart.
Inspect rooms for cleanliness and appearance and indicate when cleaning is complete.
Attend mandatory meetings and report suspicious persons or activities and hazardous conditions to the Safety/Security Department.
Provide general assistance, instructions, or guidance to guests and employees to support safety during emergencies.
Complete other duties assigned by the supervisor, including cross-training.
Keep the work area neat and organized.