HOUSEKEEPER LEAD (FULL TIME)
Compass Group•Allentown, PA
•Onsite
About The Position
Crothall Healthcare is hiring a full-time Housekeeper Lead to supervise, train, and inspect assigned housekeeping staff, ensuring procedures meet unit standards. The role also assists staff as needed to provide high-quality service to guests. The position is based at Lehigh Valley Health Network in Allentown, Pennsylvania, with travel to Allentown, Orefield, Wind Gap, Walnutport, Lehighton, and Palmerton potentially required based on business needs. The schedule is Monday through Friday, 5:00 a.m. to 1:30 p.m. The fixed pay rate is $17.75 per hour.
Requirements
- At least three years of prior housekeeping experience.
Responsibilities
- Provide quality customer service through one-on-one attention to detail.
- Ensure assigned staff report to work and clock in properly, and document late or absent employees.
- Resolve internal and external guest complaints to support guest satisfaction.
- Document call-offs and arrange replacements for any shift.
- Coordinate breaks for assigned staff.
- Prepare and distribute assignment sheets, review priorities, and communicate additions or changes during the shift.
- Assign keys, radios, and beepers to staff; keep accurate assignment records and ensure key security.
- Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems, and direct personnel to correct deficiencies.
- Inspect areas to confirm cleaning standards are met.
- Assist staff in maintaining high standards of cleanliness and service.
- Conduct staff training as assigned.
- Contribute to the team and act professionally with customers, coworkers, and others.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
