HOUSEKEEPER LEAD (FULL TIME)
Compass Group•Shorewood, WI
•$18 - $20•Onsite
About The Position
TouchPoint Support Services is hiring a full-time Housekeeper Lead at Ascension Columbia St. Mary's Hospital in Milwaukee, Wisconsin. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists staff as needed to provide quality service and maintain cleanliness. The schedule is full time, with days and hours varying; rotating weekends and holidays are required. The pay range is $18.00 to $20.00 per hour. Prior housekeeping experience is preferred.
Requirements
- Prior housekeeping experience is preferred.
Responsibilities
- Provide quality customer service with one-on-one attention to detail.
- Confirm assigned staff report to work and clock in properly, and document late or absent employees.
- Resolve internal and external guest complaints to support guest satisfaction.
- Document call-offs and arrange coverage for shifts.
- Coordinate breaks for assigned staff.
- Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
- Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
- Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems; direct personnel to correct deficiencies.
- Inspect areas to verify cleaning standards have been met.
- Assist staff in maintaining high standards of cleanliness and service.
- Conduct staff training as assigned.
- Contribute to the team and act professionally with customers, coworkers, and others.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
