HOUSEKEEPER LEAD (FULL TIME)

Compass Group•Kokomo, IN
•$17 - $18•Onsite

About The Position

TouchPoint Support Services is hiring a full-time Housekeeper Lead at St. Vincent Hospital in Kokomo, Indiana. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists with housekeeping work as needed to maintain service and cleanliness standards. The position pays $16.50 to $17.50 per hour. The full-time schedule is on first shift, with days and hours varying and rotating weekends and holidays included. Previous housekeeping and leadership experience is required.

Requirements

  • Previous housekeeping experience.
  • Previous leadership experience.

Responsibilities

  • Provide quality customer service with one-on-one attention to detail.
  • Confirm assigned staff report to work and clock in properly, and document late or absent employees.
  • Resolve internal and external guest complaints to support guest satisfaction.
  • Document call-offs and arrange replacement coverage for shifts.
  • Coordinate breaks for assigned staff.
  • Prepare and distribute assignment sheets, review priorities, and communicate additions or changes during the shift.
  • Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure keys are secure.
  • Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may be eligible for paid and/or unpaid time off benefits under applicable laws.
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