HOUSEKEEPER LEAD (FULL TIME)
Compass Group•Indianapolis, IN
•Onsite
About The Position
TouchPoint Support Services is hiring a full-time Housekeeper Lead at ES St Vincent Indianapolis in Indianapolis, Indiana. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists with housekeeping work as needed to provide quality service. The position is scheduled Monday through Friday, 6:45 a.m. to 3:30 p.m., with rotating weekends. Previous housekeeping experience is required. The fixed pay rate is $16.50 per hour.
Requirements
- Previous housekeeping experience.
Responsibilities
- Provide quality customer service through one-on-one attention to detail.
- Ensure assigned staff report to work and clock in properly, and document late or absent employees.
- Resolve internal and external guest complaints to support guest satisfaction.
- Document call-offs and arrange replacements for any shift.
- Coordinate breaks for assigned staff.
- Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
- Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
- Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
- Inspect areas to confirm cleaning standards have been met.
- Assist staff in maintaining high standards of cleanliness and service.
- Conduct staff training as assigned.
- Contribute to the team and act professionally with customers, coworkers, and others.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
