HOUSEKEEPER LEAD (FULL TIME)

Compass Group•North Vernon, IN
•Onsite

About The Position

TouchPoint Support Services is hiring a full-time Housekeeper Lead at Ascension St Vincent Jennings in North Vernon, Indiana. The Housekeeper Lead supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists staff as needed to provide optimum service. The role supports a hospital environment serving patients, families, and visitors. The fixed pay rate is $16.00 per hour. The schedule is Monday through Friday, 2:30 p.m. to 11:00 p.m., with rotating weekends; further schedule details are provided during the interview.

Requirements

  • Previous housekeeping experience is preferred.

Responsibilities

  • Provide customers with quality service and one-on-one attention to detail.
  • Ensure assigned staff report to work and clock in properly; document late or absent employees and call-offs, and arrange shift coverage.
  • Resolve internal and external guest complaints to support guest satisfaction.
  • Coordinate breaks for assigned staff.
  • Prepare and distribute staff assignment sheets, review priorities, and communicate changes during the shift.
  • Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
  • Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems, and direct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and demonstrate professionalism with customers, fellow employees, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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