HOUSEKEEPER LEAD (FULL TIME)
Compass Group•New Orleans, LA
•Onsite
About The Position
Crothall Healthcare is hiring a full-time Housekeeper Lead at Ochsner Baptist Hospital in New Orleans, Louisiana. The role supervises, trains, and inspects assigned housekeeping staff to ensure work is completed according to unit standards, and assists with housekeeping tasks as needed to provide quality service. The fixed pay rate is $17.50 per hour. The schedule is third shift, 11:00 p.m. to 7:30 a.m.; workdays may vary. Additional schedule details are provided during the interview.
Requirements
- Prior customer service experience is required.
Responsibilities
- Provide quality customer service with one-on-one attention to detail.
- Ensure assigned staff report to work and clock in properly; document late or absent employees.
- Resolve internal and external guest complaints to support guest satisfaction.
- Document call-offs and arrange coverage for any shift.
- Coordinate staff breaks.
- Prepare and distribute staff assignment sheets, review priorities, and communicate changes during the shift.
- Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
- Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems; instruct designated personnel to correct deficiencies.
- Inspect areas to confirm cleaning standards have been met.
- Assist staff in maintaining high standards of cleanliness and service.
- Conduct staff training as assigned.
- Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
