Housekeeper Lead - Westwood Ridge

Vivie • West Saint Paul, MN

2d • $16 - $18

About The Position

The Housekeeper Lead sets the standard for cleanliness, comfort, and care across the community. The role works alongside and supports the housekeeping team to ensure resident rooms, shared spaces, and service areas meet standards for safety, sanitation, and hospitality. It includes training team members, assigning responsibilities, overseeing scheduling, and helping create or adapt cleaning schedules. The Housekeeper Lead also performs and monitors housekeeping work, builds positive relationships with residents and families, protects resident privacy and personal property, responds professionally to requests and concerns, coordinates with other departments, and promptly reports repair needs or equipment issues. Other duties may be assigned. The position is hourly and non-exempt, eligible for overtime, with no travel required. The stated leadership received is the Manager of Environmental Services.

Requirements

• Prior housekeeping experience is required.
• Ability to operate floor-care and cleaning equipment, such as buffers, vacuums, and polishers.
• Excellent organizational skills and time management.
• Strong communication, teamwork, and customer service abilities.
• Ability to pass state-mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to communicate effectively with team members, residents, and visitors.

Nice To Haves

• High school diploma or equivalent preferred.
• Long-term care or assisted-living housekeeping experience preferred.
• Previous team supervision or scheduling experience is a plus.

Responsibilities

• Provide training, assign responsibilities, and oversee housekeeping schedules to ensure thorough coverage of resident apartments and common areas.
• Perform and monitor housekeeping duties, including floor care, laundry, spa and salon upkeep, guest suite cleaning, and trash disposal.
• Maintain infection control standards and help promote a clean, safe, and welcoming environment.
• Build positive relationships with residents and families, protect resident privacy and personal property, and address requests or concerns promptly and professionally.
• Help create and adapt cleaning schedules.
• Communicate across departments and report repair needs or equipment issues in a timely manner.
• Perform other duties as assigned.

Benefits

• Competitive pay with employer-matched retirement and pay-on-demand.
• Comprehensive health and wellbeing benefits.
• Generous paid time off and paid holidays.
• Career growth opportunities with scholarships, training, and professional development.
• Work-life benefits and modern technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED