HOUSEKEEPER LEAD (FULL TIME)
About The Position
TouchPoint Support Services is hiring a full-time Housekeeper Lead at Saint Vincent-Indianapolis in Indianapolis, Indiana. The position supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists with housekeeping duties as needed to provide quality service to guests. The schedule is Monday through Friday, with hours that may vary, and rotating weekends and holidays. The fixed pay rate is $16.50 per hour. TouchPoint Support Services serves patients, families, and visitors at Ascension Health hospitals across the United States. The role supports the organization’s hospitality and service mission by helping maintain cleanliness and service standards.
Requirements
- Prior housekeeping experience is required.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Provide attentive, detail-oriented service to customers.
- Ensure assigned staff report to work and clock in properly; document late or absent employees.
- Resolve internal and external guest complaints to support guest satisfaction.
- Document call-offs and arrange replacements for shifts.
- Coordinate staff breaks.
- Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
- Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
- Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
- Inspect areas to confirm cleaning standards are met.
- Assist staff in maintaining high standards of cleanliness and service.
- Conduct staff training as assigned.
- Contribute to the team and demonstrate professionalism with customers, fellow employees, and others.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
