Housekeeper/Laundry Attendant (Part Time)

Family House•Pittsburgh, PA

8d•$16 - $18

About The Position

Family House provides a home away from home for patients and their families traveling to Pittsburgh for medical care. The Housekeeping Department helps create a clean and safe environment for guests and supports guest satisfaction through customer service. The Housekeeper/Laundry Attendant cleans and prepares guest rooms and public areas according to established cleanliness standards, and washes, dries, folds, and delivers linens and towels. At critical times, the employee may be assigned to either housekeeping or laundry duties.

Requirements

High school diploma or GED required.
Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Friendly customer service attitude.
Ability to learn and follow written or verbal cleaning processes and procedures.
Ability to communicate verbally and in writing with staff, guests, and management.
Organizational skills to maintain housekeeping carts and storage areas.
Ability to communicate problems to leadership, receive direction, and follow through on resolutions.
Ability to understand and maintain housekeeping and laundry cleanliness standards.
Ability to comprehend directions, assignments, and corrections from management.
Availability to work evenings, weekends, and a minimum of three or four holidays as needed.
Ability to report to Family House on time; transportation is not provided.
Good vision.
Ability to sit, stand, walk, bend, carry, kneel, stretch, and stoop for an entire eight-hour shift.
Finger, hand, and upper-body dexterity to push, pull, and move levers and equipment.
Ability to lift 25 pounds and push or pull up to 75 pounds.
Ability to work with regular exposure to a variety of chemicals and cleaning agents.
Working knowledge and ability in housekeeping responsibilities and equipment, linen removal, rug shampooing, bed making, and Family House cleaning standards.

Nice To Haves

Previous housekeeping experience preferred.

Responsibilities

Maintain awareness of Family House Guest Standards and apply them when appropriate.
Clean assigned guest rooms and bathrooms, including special cleaning assignments and removal of linens.
Clean public areas, lounges, laundry areas, and hallways according to established standards, including sweeping, mopping, emptying trash, removing dirty linen bins, and checking and cleaning lint traps.
Take precautions to protect guest property.
Secure and maintain custody of keys and supplies.
Keep housekeeping carts, chemical rooms, linen rooms, supply rooms, the laundry room, housekeeping office, and storage areas clean and organized.
Communicate regularly with the Housekeeping Manager about the progress and status of assigned work.
Report safety hazards, theft of room items, repair needs, and linen problems to the Housekeeping Manager or supervisor.
Respond to guest requests, issues, and problems to support guest satisfaction.
Maintain cleaning equipment, including emptying filters and dirty water, rinsing mops, and properly storing and returning equipment at the end of the shift.
Wash, dry, fold, and deliver linens and towels; sort linen and pre-treat stains with appropriate chemicals.
Use soaps, chemicals, and equipment properly when cleaning linens and towels.
Clean laundry equipment, vent screens, drain traps, and lint filters.
Maintain and rotate the supply of clean linens and towels; assist with monthly linen and towel inventory and maintain the linen discard log daily or weekly.
Expedite linen delivery when requested.
Perform housekeeping duties such as linen removal, rug shampooing, and bed making, and follow Family House cleaning standards.
Provide customer service consistent with Family House’s mission and values.
Perform other duties as assigned.