Housekeeper/Laundry Attendant

Family House • Pittsburgh, PA

6d

About The Position

The Housekeeper/Laundry Attendant helps Family House provide guests with a clean and safe environment and outstanding customer service. The position cleans and prepares guest rooms, bathrooms, and public areas according to established standards, and may interact with guests. Laundry duties include washing, drying, folding, and delivering linens and towels. At critical times, the employee may be assigned to either housekeeping or laundry duties.

Requirements

• High school diploma or GED.
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Working knowledge and ability in housekeeping responsibilities, housekeeping equipment, linen removal, rug shampooing, bed making, and Family House cleaning standards.
• Friendly customer-service attitude.
• Ability to learn and follow established cleaning processes and procedures, whether written or verbal.
• Ability to communicate verbally and in writing with staff, guests, and management.
• Organizational skills to maintain housekeeping and laundry work areas.
• Ability to communicate problems to leadership, receive direction, and follow through.
• Ability to understand and maintain housekeeping and laundry cleanliness standards and comprehend management direction, assignments, and corrections.
• Availability to work evenings, weekends, and at least three or four holidays as needed.
• Ability to report to Family House on time; transportation is not provided.
• Good vision.
• Ability to sit, stand, walk, bend, carry, kneel, stretch, and stoop for an entire eight-hour shift.
• Finger, hand, and upper-body dexterity to push, pull, and move levers and equipment.
• Ability to lift 25 pounds and push and pull up to 75 pounds.
• Ability to work with regular exposure to a variety of chemicals and cleaning agents.

Nice To Haves

• Previous housekeeping experience.

Responsibilities

• Apply Family House Guest Standards when appropriate.
• Clean assigned guest rooms and bathrooms, including special cleaning assignments and removing linens.
• Clean public areas, lounges, laundry areas, and hallways according to established standards.
• Sweep and mop, empty trash, remove dirty-linen bins, and check and clear lint traps.
• Take precautions to protect guest property.
• Secure and maintain custody of keys and supplies.
• Keep housekeeping carts, chemical rooms, linen rooms, supply rooms, the laundry room, the Housekeeping office, and storage areas clean and organized.
• Communicate the progress and status of daily work to the Housekeeping Manager.
• Report safety hazards, theft of room items, repair needs, and linen problems to the Housekeeping Manager or supervisor.
• Respond to guest requests, issues, and problems to support guest satisfaction.
• Clean, maintain, and properly store equipment, including emptying filters and dirty water and rinsing mops.
• Wash, dry, fold, and deliver linens and towels.
• Use appropriate soaps, chemicals, and equipment to clean linens and towels.
• Clean laundry equipment, vent screens, drain traps, and lint filters.
• Maintain and rotate clean linen and towel supplies.
• Assist with monthly linen and towel inventory and maintain the linen discard log.
• Sort linens and pretreat stains with appropriate chemicals.
• Expedite linen delivery when requested.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED