Housekeeper II (West Madison)

Oakwood Village•Madison, WI

About The Position

Oakwood is called to serve a thriving community where seniors live with dignity, connection, and purpose. The Housekeeper II maintains the cleanliness of assigned areas, including resident living spaces, common areas, and public and private bathrooms. The role also performs floor and upholstery care, operates department machinery, and supports Housekeeper I positions as needed. The position follows facility safety, infection control, and quality assurance standards and requires effective teamwork and communication with staff, residents, and families. The schedule is 8:00 a.m.–4:30 p.m. with an every-other-weekend rotation.

Requirements

  • Able to lift, push, or pull up to 50 pounds on a daily basis.
  • Able to work a flexible schedule that includes weekends, holidays, and occasional overtime.
  • Able to work in a partnership environment that fosters effective teamwork.

Nice To Haves

  • High school education or equivalency.
  • Prior housekeeping and/or floor-care experience.

Responsibilities

  • Maintain the cleanliness of assigned areas through mopping, sweeping, vacuuming, dusting, trash removal, and general cleaning.
  • Sanitize common areas and public and private bathrooms, and clean resident living areas.
  • Maintain confidentiality regarding resident information.
  • Communicate effectively with staff, residents, and family members to ensure needs are met.
  • Organize materials and manage time to complete tasks promptly.
  • Use equipment, chemicals, and supplies according to OSHA, state, and facility guidelines.
  • Follow the dress code, wear a visible nametag, and comply with Oakwood team member handbook policies.
  • Complete departmental and general in-service training.
  • Report work orders to the appropriate department and maintain a safe working environment.
  • Operate department machinery, including Host machines, auto scrubbers, strippers, upholstery/extractor machines, and wide-area vacuums.
  • Clean carpets and upholstery and perform daily care of floor-care machinery.
  • Strip, wax, buff, and mop hard floors as needed to maintain their appearance.
  • Support and serve as backup for Housekeeper I positions as needed.
  • Complete work orders related to emergency floor-care maintenance.
  • Maintain departmental quality assurance and infection control standards.
  • Work collaboratively and be willing to cross-train to cover other housekeeping areas.
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