HouseKeeper/ House Manager - Palo Alto

HUM Home•Palo Alto, CA
•$25 - $35•Onsite

About The Position

A Palo Alto family is seeking a Home Manager / Housekeeper to take ownership of the day-to-day cleanliness and organization of their approximately 3,000-square-foot, four-bedroom, two-bathroom home. The household includes two adults who work from home, a 15-year-old daughter, two adult sons who visit occasionally, and two friendly medium-to-large dogs. The role includes maintaining the home in a consistently clean and organized condition, with kitchen cleaning and full resets as a priority. Daily and weekly duties include cleaning bathrooms, bedrooms, and shared spaces; vacuuming, mopping, dusting, and surface cleaning; organizing common areas and drop zones; and managing trash and recycling. Monthly work includes deep cleaning baseboards, appliance interiors, windows and glass, bathrooms, and seasonal areas. The Housekeeper / House Manager has full ownership of household laundry and linen care, including washing, drying, folding, and organizing clothing; caring for delicate fabrics; managing bedding and towel rotations; and coordinating weekly dry-cleaning drop-offs and pick-ups. The role also plans, shops for, and prepares lunch and dinner, with an emphasis on healthy, high-quality meals using organic ingredients. In-person grocery shopping is preferred when possible. Meals must account for gluten-free, wheat-free, and soy-free dietary restrictions, a shrimp allergy, and a preference to avoid salmon, while accommodating a flexible schedule around sports activities. The position provides occasional support for the teenager, such as school transportation, rides to volleyball practice or activities, and help preparing lunches and snacks. Daily dog care includes feeding, occasional walks, and coordinating veterinary or grooming visits. The ideal candidate is detail-oriented, observant, proactive, comfortable working quietly and independently, trustworthy, respectful of boundaries, communicative, and hospitality-minded, with a high standard for resetting the home. Applicants should have at least two years of household management, family assistant, or similar home-operations experience; experience supporting families with school-aged children is a fit, and parenting experience is a plus but not required. The candidate must be comfortable working in a multi-ethnic household and handling a variety of foods, including nuts and shellfish; be physically capable of active mornings and household movement; and be authorized to work in the United States.

Requirements

  • At least 2 years of household management, family assistant, or similar home-operations experience.
  • Experience supporting families with school-aged children; parenting experience is a plus but not required.
  • Comfort working in a multi-ethnic household and handling a variety of foods, including nuts and shellfish.
  • Physical capability for active mornings and household movement.
  • Authorized to work in the United States.
  • Able to work quietly and independently without needing oversight; highly trustworthy and respectful of boundaries.
  • Detail-oriented, observant, proactive, communicative, and hospitality-minded.

Nice To Haves

  • Parenting experience.
  • Ability to shop for groceries in person when possible.

Responsibilities

  • Maintain the home in a consistently clean and organized condition.
  • Clean and reset the kitchen, a top household priority.
  • Clean bathrooms, bedrooms, and shared spaces; vacuum, mop, dust, and clean surfaces.
  • Organize common areas and drop zones and manage trash and recycling schedules.
  • Perform monthly deep cleaning, including baseboards, appliance interiors, windows and glass, bathrooms, detailed dusting, and seasonal cleaning.
  • Manage household laundry, including washing, drying, folding, organizing clothing, and caring for delicate fabrics.
  • Manage bedding and towel rotations and coordinate weekly dry-cleaning drop-offs and pick-ups.
  • Plan, shop for, and prepare household lunches and dinners, accommodating dietary restrictions and a flexible schedule.
  • Provide occasional school pickups or drop-offs and transportation to volleyball practice or other activities.
  • Help prepare the teenager’s lunches and snacks.
  • Provide daily care for two dogs, including feeding and occasional walks.
  • Coordinate veterinary or grooming visits for the dogs.
  • Communicate progress and close the loop on household tasks.
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