House Supervisor-Nursing Throughput Part Time Nights

Northwestern Memorial Healthcare • Palos Heights, IL

3d

About The Position

The House Supervisor is a professional nursing role model and expert clinical practitioner who supports patient care and nursing practice through education, clinical practice, consultation, and research. The position supervises and coordinates organizational activities and nursing personnel on evening, night, and weekend shifts to maintain continuity of nursing care in collaboration with nursing leadership. The House Supervisor promotes patient care and service excellence, participates in quality improvement, and helps create a supportive work environment. The role collaborates across nursing and hospital departments, manages staffing according to patient needs and acuity, facilitates patient throughput, and communicates effectively with personnel throughout the organization. The position also provides administrative oversight of the Hospital Operations Resource Center and helps ensure hospital key performance indicators are met around the clock.

The role requires a Bachelor of Science in Nursing, an Illinois Registered Nurse license, clinical experience in an area of specialization, and Basic Life Support certification. Prior management experience, Advanced Cardiac Life Support certification, and a Master of Science in Nursing are preferred. Northwestern Medicine states that it offers a range of employee benefits; eligibility depends on employment classification.

Requirements

• Bachelor of Science in Nursing (BSN).
• Registered Nurse license in the State of Illinois.
• Clinical experience in an area of specialization.
• Basic Life Support (CPR-BLS).

Nice To Haves

• Prior management experience.
• Advanced Cardiac Life Support (ACLS).
• Master of Science in Nursing (MSN).

Responsibilities

• Consult with individual units and receive reports on patient and employee needs.
• Collaborate with Charge Nurses to address nursing care and staffing problems.
• Handle and communicate patient and family complaints.
• Communicate clearly and effectively, both verbally and in writing, with personnel and departments.
• Evaluate occurrence reports generated during the shift.
• Analyze problems and develop recommendations and solutions.
• Participate in Nursing Department meetings and assist with developing policies and procedures.
• Generate ideas and solutions that support a healthy work environment.
• Serve as a resource for nursing personnel and communicate information to them during the shift.
• Notify necessary staff for emergency procedures and authorize patient transportation as needed.
• Assist with problem resolution in other departments.
• Monitor resource utilization and participate in cost-control activities.
• Measure and improve individual and departmental performance.
• Assign staff according to patient needs and adjust staffing to accommodate employee call-ins.
• Log employee call-ins and important information in the Nursing Office.
• Review licenses of Private Duty and agency staff.
• Receive reports from the previous shift and discuss patient, staff, and unit problems.
• Prepare reports for nursing management concerning patient-, staff-, physician-, and visitor-related occurrences.
• Assess high-risk patient populations to ensure appropriate resources are available.
• Provide managers with feedback on staff performance and education deficiencies.
• Foster beneficial relationships within nursing and across departments; encourage and recognize employee successes.
• Set performance expectations, provide feedback, and coach employees.
• Provide administrative oversight of the Hospital Operations Resource Center, including leading bed meetings each shift to assess and manage hospital patient flow.
• Collaborate effectively with other hospital departments.
• Ensure hospital key performance indicators are met on a 24/7 basis and allocate resources to meet them.
• Anticipate and address throughput issues to prevent delays and reduce inpatient average length of stay.
• Perform all aspects of transfer and patient placement competently.

Benefits

• Northwestern Medicine describes a range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• The company description mentions tuition reimbursement, loan forgiveness, and 401(k) matching.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager