House Person - FT
About The Position
Clean and maintain guest-room-floor corridors, vending areas, elevators and landings, service areas, and other designated spaces according to the hotel’s cleanliness standards. Provide linen supplies for Room Attendants, stock and organize floor closets, and deliver or retrieve items requested by guests and the Floor Supervisor. The role may involve variation in shift days, starting times, and weekly hours because the hotel operates 24 hours a day, seven days a week. The House Person also supports Housekeeping Personnel as needed, communicates using a property radio, follows company policies and safety and security procedures, and reports property deficiencies, unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management. Team members are expected to maintain a neat, clean, and well-groomed appearance.
Requirements
- Ability to push heavy carts, including carts weighing up to 200 pounds.
- Ability to lift up to 100 pounds and lift equipment and supplies on and off a cart.
- Ability to lift, reach, bend, stoop, stand, and walk continuously; climb stairs; and push or pull heavy equipment.
- Ability to stand and walk for varying lengths of time, often for long periods.
- Ability to communicate with different kinds of people to provide information, answer questions, and provide services.
- Ability to use a property radio for department communication.
Responsibilities
- Review assigned areas and remove trash or debris from floors.
- Check floor closets and replenish linen supplies; stock linen rooms with clean linen and supplies.
- Maintain clean, organized floor closets by removing trash, wiping shelves and counters, sweeping, and transporting misplaced items to proper storage areas.
- Strip dirty linen from assigned Room Attendants’ vacant, dirty, and stayover rooms and place it in the laundry chute.
- Remove dirty glasses from Room Attendants’ carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
- Clean guest-room-floor corridors, floor closets, service corridors, elevators, elevator tracks and landings, guest laundry rooms, guest vending areas, and stairwells using proper chemicals, tools, and equipment.
- Wipe vending machines, ice machines, and laundry machines, counters, and shelves.
- Keep stairwells free of stored items and remove stains, scuff marks, and dust from carpets.
- Deliver items requested by guests in a timely manner.
- Turn in lost-and-found items and guest-room keys to the department.
- Follow company policies and safety and security procedures; know fire-prevention and emergency procedures and use protective equipment.
- Report property-condition deficiencies, unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
- Maintain a neat, clean, and well-groomed appearance.
- Perform related duties requested by a supervisor or manager and assist other Housekeeping Personnel when needed.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
