House Person - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•St. Charles, IL
•$16 - $18•Onsite

About The Position

Driftwood Hospitality Management is hiring a full-time House Person at St. Charles Courtyard in St. Charles, Illinois. The role maintains cleanliness in guest-floor corridors and service areas, replenishes linen supplies for Room Attendants, and delivers or retrieves items requested by guests and the Floor Supervisor. The position supports housekeeping operations and follows hotel standards, company policies, and safety and security procedures. The hotel operates 24 hours a day, seven days a week, so operational demands may require variation in shift days, starting times, and hours worked per week. Team members are expected to maintain a neat, clean, and well-groomed appearance and to assist other Housekeeping Personnel when needed.

Requirements

  • Ability to push heavy carts and lift equipment and supplies on and off a cart.
  • Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
  • Ability to use the property radio for department communication.
  • Ability to lift up to 100 pounds and push or pull heavy equipment, including carts weighing 200 pounds.
  • Ability to lift, reach, bend, stoop, stand, walk continuously, and climb stairs.
  • Ability to stand and walk for varying lengths of time, often for long periods.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
  • Maintain a neat, clean, and well-groomed appearance in accordance with team member handbook standards.

Responsibilities

  • Inspect assigned areas and remove trash or debris from floors.
  • Check floor closets and replenish linen supplies; stock linen rooms with clean linen and supplies.
  • Keep floor closets clean and organized, remove trash, wipe shelves and counters, sweep, and transport misplaced items to proper storage areas.
  • Strip dirty linen from assigned Room Attendant rooms and place it in the laundry chute.
  • Remove dirty glasses from Room Attendants’ carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
  • Clean guest-room floor corridors, floor closets, service corridors, elevators, elevator tracks and landings, guest laundry rooms, guest vending areas, and stairwells using appropriate chemicals, tools, and equipment.
  • Wipe vending machines, ice machines, and laundry machines, counters, and shelves.
  • Keep stairwells free of stored items and remove carpet stains, scuff marks, and dust.
  • Deliver items requested by guests in a timely manner.
  • Turn in lost-and-found items and guest room keys to the department.
  • Follow company policies, safety and security rules, fire prevention and emergency procedures, and use protective equipment.
  • Report property condition deficiencies for Guestware Reports and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
  • Perform related duties as requested by a supervisor or manager and assist other Housekeeping Personnel when needed.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts
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