House Person - FT
About The Position
The House Person cleans and maintains guest-room floor corridors, vending areas, elevators and landings, service areas, stairwells, guest laundry areas, and floor closets in accordance with hotel cleanliness standards. The role replenishes linen and supplies for Room Attendants, strips dirty linen from assigned rooms, handles dirty and clean glasses, and delivers or retrieves items requested by guests and the Floor Supervisor. The position also supports other housekeeping personnel as needed and performs related duties requested by a supervisor or manager. The role operates in a hotel that is open 24 hours a day, seven days a week. Operational demands may require variations in shift days, starting times, and hours worked per week. Team members are expected to follow company policies, safety and security procedures, fire-prevention and emergency procedures, and appearance standards; use protective equipment; and report unsafe conditions, accidents, injuries, near-misses, property damage, loss, and property deficiencies to management.
Requirements
- Ability to push heavy carts, including carts weighing 200 pounds.
- Ability to lift equipment and supplies on and off a cart, up to 100 pounds maximum.
- Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
- Ability to use a property radio for department communication.
- Ability to lift, reach, bend, stoop, stand, walk, climb stairs, and push or pull heavy equipment.
- Ability to stand and walk for varying lengths of time, often for long periods.
- Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Responsibilities
- Review the assigned area and remove trash or debris from floors.
- Check assigned floor closets and replenish linen supplies.
- Stock the linen room with clean linen and supplies.
- Maintain clean, organized floor closets by removing trash, wiping surfaces, sweeping, and returning misplaced items to proper storage areas.
- Strip dirty linen from assigned Room Attendants' vacant, dirty, and stay-over rooms and place it in the laundry chute.
- Remove dirty glasses from Room Attendants' carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
- Clean guest-room floor corridors, floor closets, service corridors, elevators, elevator tracks and landings, guest laundry rooms, guest vending areas, and stairwells using appropriate chemicals, tools, and equipment.
- Wipe down vending machines, ice machines, and laundry machines, counters, and shelves.
- Keep stairwells free of stored items and remove stains, scuff marks, and dust from carpets.
- Deliver items requested by guests in a timely manner.
- Turn in lost-and-found items and guest-room keys to the department.
- Follow company policies and safety, security, fire-prevention, and emergency procedures; use protective equipment.
- Report property-condition deficiencies, unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
- Maintain a neat, clean, and well-groomed appearance.
- Assist other Housekeeping Personnel when needed and perform related duties as requested by a supervisor or manager.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
