House Person - FT

HAMPTON INN TROPICANA LAS VEGAS•Paradise, NV
•Onsite

About The Position

The House Person cleans and maintains guest-room floor corridors, vending areas, elevators and landings, service areas, and other designated spaces while ensuring the hotel’s cleanliness standards. The role supplies linen to Room Attendants, stocks and organizes floor closets, and delivers or retrieves items requested by guests and the Floor Supervisor. The hotel operates 24 hours a day, seven days a week, so shifts, start times, and weekly hours may vary according to operational needs. The position also supports housekeeping operations, follows company policies and safety and security procedures, uses protective equipment, and reports unsafe conditions, incidents, property damage, and maintenance deficiencies to management. Team members are expected to maintain a neat, clean, and well-groomed appearance and perform related duties as requested.

Requirements

  • Ability to push heavy carts, including carts weighing 200 pounds.
  • Ability to lift up to 100 pounds and lift equipment and supplies on and off a cart.
  • Ability to reach, bend, stoop, stand, and walk continuously, climb stairs, and push or pull heavy equipment.
  • Ability to stand and walk for varying lengths of time, often for long periods.
  • Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
  • Ability to use the property radio for department communication.

Responsibilities

  • Inspect assigned areas and remove trash or debris from floors.
  • Check floor closets and replenish linen supplies; stock linen rooms with clean linen and supplies.
  • Maintain floor closets by removing trash, wiping shelves and counters, sweeping, and moving unrelated items to proper storage areas.
  • Strip dirty linen from assigned Room Attendant rooms and place it in the laundry chute.
  • Remove dirty glasses from Room Attendants’ carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
  • Clean guest-room floor corridors, floor closets, service corridors, elevators and landings, guest laundry rooms, guest vending areas, and stairwells using appropriate chemicals, tools, and equipment.
  • Wipe down vending machines, ice machines, and laundry machines, counters, and shelves.
  • Keep stairwells clear of stored items and remove stains, scuff marks, and dust from carpets.
  • Deliver items requested by guests in a timely manner.
  • Turn in lost-and-found items and guest-room keys to the department.
  • Follow company policies, safety and security procedures, fire-prevention and emergency procedures, and protective-equipment requirements.
  • Report property-condition deficiencies, unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
  • Assist other housekeeping personnel when needed and perform related duties as requested by a supervisor or manager.
  • Maintain a neat, clean, and well-groomed appearance.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts
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